Terms of Service

1. Introduction

Welcome to TaxHubly. Effective from 2025, these Terms of Service govern your use of our support services, digital resources, and branded materials. By accessing or purchasing from TaxHubly, you agree to these terms. Our registered office: Swiss National Bank, Einsteinstrasse 39, 3003 Bern, Switzerland. Business ID CHE-806.142.127.

2. Scope of Offering

TaxHubly provides professional support sessions, digital guides and templates, and physical materials for business professionals seeking guidance in tax processes. Each category is governed by its own terms outlined below.

3. Professional Support Services

3.1 Scheduling and Modification

Services include consultations and planning sessions by qualified advisors. Appointments may be rescheduled up to 48 hours before the scheduled time by using the contact form. We will make reasonable efforts to accommodate new dates.

3.2 Cancellation and Fees

Cancellations made more than 48 hours before a session qualify for a 50% fee credit. Cancellations under 48 hours incur a charge equal to 50% of the service fee. No-shows result in the full fee being charged, reflecting the reserved time of our staff.

4. Digital Resources

Includes electronic guides, templates, and courses available for instant download upon payment confirmation.

4.1 Access and Delivery

After payment, a download link is provided. Ensure that your email and contact information are accurate to avoid disruption.

4.2 Non-Refundable Provision

Due to immediate access and unlimited use, all digital resource sales are final. We recommend reviewing previews and descriptions before purchase.

5. Physical Materials

Printed guides, books, and branded items shipped to the address provided at purchase.

5.1 Shipping and Timing

Goods are dispatched within 5 business days. Tracking information will be sent via email.

5.2 Refund Eligibility

If items arrive damaged or defective, contact us within seven days for assessment. Approved cases qualify for a full refund of the purchase price once the item is sent back. Shipping back the item is the sender’s responsibility, unless the defect is due to our dispatch process. Replacement or credit options are available upon confirmation of eligibility.

6. Refund and Cancellation Policy

TaxHubly maintains clear guidelines for refunds and cancellations across all offering types to ensure fairness and transparency.

• Professional Support Services: Partial credits for sessions cancelled more than 48 hours before the appointment. No credits for unattended sessions.
• Digital Resources: All sales are final and non-refundable due to the nature of delivery.
• Physical Materials: Full refunds for defective items upon successful assessment. Credit may be offered as an alternative.

All approved refunds are processed within 14 days of confirmation. Refunds will be issued via the original payment method. Alternatively, you may request a credit voucher valid for six months.

7. Payment Terms

Full payment is required before service delivery or product shipment. Accepted methods include major card providers and bank transfers as indicated during checkout.

8. Contact Information

For questions or support, reach out to:

TaxHubly
Swiss National Bank
Einsteinstrasse 39
3003 Bern
Switzerland
Phone: +41769223136
Business ID: CHE-806.142.127
For assistance, use the contact form.